Privacy Policy

Privacy Policy

Extila.com respects your privacy and fully complies with the Personal Data Protection Act and the Telecommunications Act. In this Privacy Policy, you can read about the personal information we collect, how we store, protect and use your personal information, and the purposes for which we will use your personal information and with whom we will share it.

What does this Privacy Policy apply to?

This Privacy Policy applies to your use of the “Website” www.extila.com and the mobile application “Apps” offered under the name www.extila.com , as well as to all products and services we offer through our Websites and/or Apps.

Personal data

In this Privacy Policy, “personal data” refers to information or pieces of information that could identify you as an individual.

Your Consent

www.extila.com will not collect, use or disclose your personal information without your prior consent. Therefore, we request that you agree to this Privacy Policy before you can use our Websites or Apps.

Which Personal Data Do We Process?

Your personal data may be collected in various ways, for example when you visit our Websites, register on our Websites, place an order, subscribe to the newsletter, fill out a form, contact us or use our services.

We also process your IP address, transaction history, payment details, browser language and - if you have given us permission - your geolocation.

In addition, we may also process non-personal data when you interact with our websites, such as your browser name, the type of computer and technical information about your connection to our websites, including the operating system and the internet service provider you use.

How Do We Use Your Personal Data?

We use the personal data you have provided to us for the purposes described below:

  • Your email address is used to provide you with information and updates regarding your order. In addition, we can also send you information about topics that may be of interest to you. You are free to unsubscribe from these services at any time.

  • We use information about your browser language, IP address and geolocation to address you in the language you speak and to display content related to the country where you are located.

  • In the event of fraud, we will share your personal information with the victim so that he or she can report it to the police. We will only share the data necessary for this declaration and will notify you in advance when we will share your data for this purpose.

With whom do we share your personal data?

www.extila.com does not sell, trade or rent personal data to third parties.

External Service Providers

In order to provide our services, it is necessary for us to share data with other service providers.

When making payments via our websites, we use third-party services, such as payment gateways and other payment transaction processors. These third parties are contractually obliged to use this data exclusively for processing the payment and not for other purposes.

Generic Aggregated (Non-Personal) Data

We have the option to share general aggregated data with our business partners, trusted partners and advertisers. In such cases, the data is completely anonymized.

How do we protect your personal data?

We take measures to protect your personal data from unauthorized access, modification, disclosure, use, or destruction. We encrypt our services using SSL, with data only accessible via a confidential password and digital signatures. Our employees only have access to your data when necessary, and we have appropriate data collection, storage and processing procedures in place.

Cookies

We may use cookies to improve your user experience when you visit our websites. A cookie is a small text file containing a string of characters that is placed on your device when you visit a website. This text file uniquely identifies your browser or device. When you repeatedly visit our websites, the cookie enables our websites to recognize your browser or device. You can adjust your cookie settings in your browser if you do not want cookies to be sent to your device. Please note that some features or services of our websites may not function properly without the use of cookies.

We use the following types of cookies on our websites:

Technical cookies: These cookies are crucial for the operation of our websites. They enable you to navigate and use our website features.

Analytical/statistical cookies: We use these cookies to keep track of visitor statistics. These statistics help us make continuous improvements to our websites and mailings so that we can provide relevant content. It also allows us to recognize and count the number of visitors and understand how visitors navigate our websites, which contributes to a better user experience.

Tracking cookies: These cookies track the clicking behavior and surfing behavior of users. This allows us to see when you view your profile and whether you click through to other parts of our websites.

Third party websites

On our websites you may find advertisements or other content that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We have no control over the content or links contained in these websites, and we have no responsibility for the practices employed by those linked websites. In addition, these websites or services, including their content and links, may be constantly changing. They may have their own privacy policies and customer service. Browsing and interaction on any other website, including websites linked to ours, is subject to that specific website's terms and policies.

Changes to this privacy policy

We may amend our Privacy Policy from time to time. If significant changes are made, we will post a notice on our websites along with the updated Privacy Policy. In addition, we may also notify you by email and ask you to accept the updated Privacy Policy before you can continue to use our apps and websites.

You have the right to let us know if you:

  • Do not want to be contacted by us in the future.

  • Would like to receive a copy of the personal data we have processed about you.

  • Would you like us to correct, update or delete your personal information in our records.

  • Would you like to report possible misuse of your personal data.

Please note that you also have the option to log in to your personal account and view, edit or delete your personal information there.

Questions & Feedback

If you have any questions, comments or concerns regarding the handling of your personal information, please do not hesitate to contact us.

EXTiLA Europe:

info@extila.com